CANCELLATIONS /NO SHOWS

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The goal is to provide excellent care. In order to do this we set aside ample time for each patient in our bookings.  Late cancellations <72 hours from appointment date and time and no shows means another patient in need is not able to receive specialist care. ​  In order to reduce this and to be responsible about wait time management we have implemented the following policy which is strictly enforced. 

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POLICY

 

• We require you give our office a minimum of 3 business days (72 hours) notice by phone call or leave a message in the event that you need to cancel or reschedule your appointment. 

• If you miss an appointment and do not contact us with at least 3 days prior notice we will consider this a missed appointment.

  • A charge of $175 will need to be paid prior to being able to rebook with the physician.

 

WHEN TO CANCEL/REBOOK YOUR IN PERSON APPOINTMENTS ​

• Patients who have come in contact with COVID-19 positive patients.

  • ​ Please follow BCCDC guidelines for self isolation and monitoring.

• Patients who have fever, shortness of breath, difficulty breathing and/or  cough.

• Patients who have had COVID infection in the last 14 days