
Cancellation
CANCELLATIONS /NO SHOWS
​
The goal is to provide excellent care. In order to do this we set aside ample time for each patient in our bookings. Late cancellations <72 hours from appointment date and time and no shows means another patient in need is not able to receive specialist care. ​ In order to reduce this and to be responsible about wait time management we have implemented the following policy which is strictly enforced.
​
POLICY
-
We require you give our office a minimum of 3 business days (72 hours) notice by phone call or leave a message in the event that you need to cancel or reschedule your appointment.
-
If you miss an appointment and do not contact us with at least 3 days prior notice we will consider this a missed appointment.
-
A charge of $175 will need to be paid prior to being able to rebook with the physician.
-
WHEN TO CANCEL/REBOOK YOUR IN PERSON APPOINTMENTS ​
-
Patients who have come in contact with COVID-19 positive patients.
-
​ Please follow BCCDC guidelines for self isolation and monitoring.
-
-
Patients who have fever, shortness of breath, difficulty breathing and/or cough.
-
Patients who have had COVID infection in the last 14 days