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Cancellation

CANCELLATIONS /NO SHOWS

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The goal is to provide excellent care. In order to do this we set aside ample time for each patient in our bookings.  Late cancellations <72 hours from appointment date and time and no shows means another patient in need is not able to receive specialist care. â€‹  In order to reduce this and to be responsible about wait time management we have implemented the following policy which is strictly enforced. 

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POLICY

 

  • We require you give our office a minimum of 3 business days (72 hours) notice by phone call or leave a message in the event that you need to cancel or reschedule your appointment. 

  • If you miss an appointment and do not contact us with at least 3 days prior notice we will consider this a missed appointment.

    • A charge of $175 will need to be paid prior to being able to rebook with the physician.

 
WHEN TO CANCEL/REBOOK YOUR IN PERSON APPOINTMENTS ​
  • Patients who have come in contact with COVID-19 positive patients.

  • Patients who have fever, shortness of breath, difficulty breathing and/or  cough.

  • Patients who have had COVID infection in the last 14 days

Dr, J Madhani

3368 Dunbar Street Vancouver, BC V6S 2C1

Tel: 604-428-7178 Fax: 604-428-7860

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